A wet basement floor is concerning, whether you’ve been living in your home for a longtime or just moved in. If you’ve started to notice puddles of water on your basement floor or in your crawlspace, it’s important to act fast. If you don’t, it could lead to mold issues or costly foundation problems. 

One of the first things you’ll need to know is whether or not your basement has a sump pump, which is essential for removing water from the basement floor and funneling it through your drainage system. And while many basements in Cincinnati have a sump pump, some do not. 

The American Society of Home Inspectors reports that nearly 60% of homes in the U.S. have some moisture in their basement or crawl space. That’s why it’s important to understand what a sump pump does, what to look for when it’s time to purchase one, and how to maintain your sump pump so it keeps your basement from flooding. 

Here at Allied Reddi-Rooter, we often get asked about sump pumps, so we decided to answer some of the most common questions about this important plumbing device below.   

What is a sump pump? Where is it located?

The sump pump is located in the basement floor or crawl space, and its job is to make sure that the space doesn’t flood as water creeps in – usually after a heavy snowfall, a big rainstorm, or after a pipe bursts. Water will always pool in the lowest part of the house, so that’s where the sump pump needs to be. 

How does a sump pump work?

As water begins creep into the basement and onto the floor, it will activate the sump pump to start working by drawing the water into it. Then, the pump will push the water into the dry well or the drainage system under the home. Once the water in the basement is cleared, the sump pump will turn off. If it did its job, you’ll no longer have pooled water on the basement floor. 

Do I need a sump pump?

Yes. Many homes already have a sump pump, which serves as an integral part of the basement’s drainage system. If yours does not, we encourage you to invest in one. Without one, water can (and often will) accumulate in the lowest part of your home, whether it’s a crawlspace, a basement or the foundation. Without a sump pump, that water can settle. This leads to wood rot, mold, and even foundation problems. 

What do I look for when buying a sump pump?

First, you’ll need to choose between a submersible pump and a pedestal pump. While pedestal pumps can be less expensive, they tend to have a higher failure rate than submersible pumps. With pedestal models, the float switch can get so inundated with water that it can become too heavy to lift. 

You’ll also need to choose between a cast iron and a plastic sump pump. Obviously, a cast iron pump will last longer than one made from plastic, although plastic is more affordable. And mechanical switches tend to last longer than sump pumps with pressurized switches. Have a large basement that serves as a living space, too? If so, you may want to consider a back-up, second sump pump as well. 

Allied Reddi-Rooter carries sump pumps by Zoeller, known for their efficiency, durability and quality.   

How do I clean and maintain my sump pump? 

First, clean the screen gently with soap and water. Then, check to make sure that the power cord is connected and that the sump pump is receiving power. From there, test the float. If you pour water on it and works, you’re good to go. If it doesn’t turn on, give us a call. 

Once a year, do a deep cleaning by pulling the sump pump out of the ground and cleaning it entirely. You’ll also want to clean the pit. Make sure to remove all dirt and debris that has accumulated over the year. 

How often should I clean my sump pump? 

Great question! We recommend cleaning your sump pump at least every four months. This will help prevent any buildup of debris to keep your sump pump working at its best for years – if not decades – to come. Worried you’ll forget? Fair enough. At the very least, you’ll need to clean your sump pump at the beginning of spring before snow melts, and after a significant rainfall or storm. This will give you the chance to inspect the pump to make sure it is working properly. 

Need to have your sump pump inspected or repaired? Ready to install a sump pump in your basement? Whatever your sump pump needs are, we’re here to help. We’ve been fitting Cincinnati homes with high-quality sump pumps by Zoeller for decades. We can also repair and replace your existing sump pump systems. Learn more on our Sump Pump website page.  If you’ve got a wet basement, don’t delay. Call or contact  the team at Allied Reddi-Rooter to learn more. We always come highly recommended and have earned an A+ rating from the Better Business Bureau for our expert quality of service. We’re here to help Cincinnati homeowners with all their plumbing needs. You can follow us on Facebook, @Allied Reddi-Rooter for the latest tips or to ask us a question.

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It pays to get a second opinion before committing to a plumbing repair

You may be wondering how important it is to get a second opinion before you hire a plumber for a repair or any major plumbing work. Suffice it to say, it’s always a good idea. Here’s why: First, plumbing repairs can be expensive, especially if the work needed is extensive. Getting a second opinion could help save you money and avoid unnecessary repairs. 

Another reason to get a second opinion is to help you make sense of a plumbing estimate. Let’s face it, most of us don’t know the ins and outs of plumbing, so it would stand to reason that we’d need help understanding an estimate in order to make sure the costs add up. 

Additionally (and unfortunately) there are unreputable plumbing companies out there. And worse, bogus plumbing companies are out there, too. A second opinion from an established plumbing company can ensure that you only work one that has your best interests in mind and won’t leave you with a big bill for a shoddy job. 

Beware of bogus plumbing companies

Often, a bogus plumbing will take out ads online with a name similar to a reputable plumbing company, like Allied Reddi-Rooter for example. The sketchy company might call themselves Allied Plumbing for example. 

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They’ll usually show up in an unmarked van or vehicle, do a poor job, and charge you way above its normal cost. These “plumbers” may also tell you that you need an expensive repair that you really don’t and use scare tactics to convince you to let them do the job. They often ask for a deposit. 

Then, when you realize they’ve done a terrible job, they’ll be nowhere to be found. You can avoid this scenario by getting a second opinion before you hire a plumber. 

Here’s how to find a reputable plumbing company 
Read reviews

Visit review websites like Yelp, Facebook and Google and read what other customers have said about the plumbing company you are looking to hire. Notice any common complaints. Are the plumbers consistently late? Do they overcharge or do poor quality work? If enough customer reviews say they do, consider another plumbing company. 

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Check references

This is critical for major plumbing jobs like repiping a home. Any reputable plumber would be happy to send you the names and contact info of previous customers – and will likely have a few in mind for you to talk to. You should also make sure the plumber you choose is insured and licensed. 

Choose a plumber with experience

Always go with a reputable plumbing company with strong roots in the community. Take Allied Reddi-Rooter, for example. We have been serving Cincinnati homes and businesses for 71 years. 

Don’t pay for a second opinion

Some plumbing companies will charge you for a second opinion, but not Allied Reddi-Rooter. We are always ready to share our knowledge with Cincinnati home and business owners and are happy to give you our own assessment of your plumbing problem. We can also give you a timeline to complete the job and even a written estimate.

We love talking plumbing, so give us a call or contact  the team at Allied Reddi-Rooter, and bend our ear when you need a second opinion. We’ll help give you peace of mind knowing that you’re being charged a fair price and getting the help you need to keep your plumbing in top shape. We always come highly recommended and have earned an A+ rating from the Better Business Bureau for our expert quality of service. We’re here to help Cincinnati homeowners with all their plumbing needs. You can follow us on Facebook, @Allied Reddi-Rooter for the latest tips or to ask us a question.

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Water leaks can do serious damage to your home and lead to some very costly repairs. That’s why it’s important to check for leaks on a regular basis and why you should consider installing a water leak detection device.  

Not only are water leak detectors readily available at places like home improvement stores, but many types are also easy to install and inexpensive. In fact, you can’t afford not to have one, especially when you consider how expensive it can be to repair a part of the home that’s been damaged by water. 

So which water leak detection device is best for your home? Take a look at the most popular types of leak sensors below to find out.  

Battery powered alarms 

Battery powered leak alarms work by placing them on the floor near water heaters, washing machines and by any other appliances that can leak. In fact, placing one on your basement floor can help detect if your sump pump stops working properly. 

Once the sensor detects a leak, it will sound an alarm not unlike a smoke alarm. Once you hear it, you can turn the sensor off and contact a plumber to assess and fix any water damage. These are often the least expensive water leak detectors you can buy, and you can find them at most home improvement stores.

High tech leak alerts

These water leak sensors go a step further than battery powered detectors by sending you an alert via your home’s internet modem. The real advantage with these types of detectors is that you don’t have to be home to learn you’ve got a leak someplace.  These systems send alerts to your smartphone and computer when one is detected. 

Shut-off systems 

A single point shut off system is a great option, especially if you’re worried you won’t be able to return home to remedy the situation once a leak is detected. This system will automatically shut off the water when it detects a leak. 

To use this type of leak detection system, you’ll need to plug it into an outlet and place it near the appliance you’re wanting to watch, like a washing machine or a water heater. If a leak occurs, the shut-off valve will quickly turn off the water source. 

Note: some shut-off systems can be connected to a home alarm system and many can also shut off electricity to gas powered water heaters. 

Entire home shut off systems

Entire home shut off systems are by far the most comprehensive. One of the biggest benefits of these systems is that they can help prevent major flooding, as well. These extensive systems operate after sensors are placed throughout the house. 

Full shut off systems can detect everything from frozen pipes to a leaking toilet, and then turn off the water supply. Many offer a Wi-Fi feature so you can access alerts from your smartphone or computer.  

Remember: One of the easiest ways to prevent water leaks is to check for them on a regular basis. Look around your faucets, at the base of the toilet, and inspect pipes, supply hoses and shut-off valves to determine whether or not you have a leak. And never wait to fix a leak if you find one. Otherwise, it could lead to a costly repair down the road.  

Want to learn more about water leak detectors for your home? Give the team at Allied Reddi-Rooter a call or  click to Contact us. We’re serious about leak prevention and are here to help you prevent leaks in your home, so you don’t have to spend money on repairs.  We always come highly recommended and have earned an A+ rating from the Better Business Bureau for our expert quality of service.

When you’re in need of a plumber for your home or business, make sure you choose one with extensive experience and knowledge about all types of plumbing and issues. The best plumbing companies have the capability to perform any and all plumbing services. Basically, they know plumbing inside and out, which makes it easier for them to deliver quality work no matter how big or small the job at hand is.  

Here’s our list of the top ten qualities to look for when choosing a plumber in Cincinnati. 

Decades of experience. At Allied Reddi-Rooter, our plumbers have more than fifteen years of experience helping home and business owners with their plumbing needs. In fact, Allied Reddi-Rooter has been operating here in the tri-state for more than 70 years. We’ve watched plumbing trends come and go and have literally decades experience troubleshooting and fixing a wide array of plumbing issues.   

An emphasis on education. Your plumbing technician should be highly trained, able to pinpoint your plumbing problem quickly and fix it right the first time. Because the field of plumbing is constantly evolving, plumbers should always be honing their skills. The best plumbing companies give their employees the tools they need to keep learning.  

Truly “full service.” It’s one thing to say you’re a full-service company, and it’s another to really be one. Look at plumbing company websites to learn what services they offer. As we mentioned above, if they service all industries and homes, and offer a wide variety of services, they are likely to be an established plumbing company you can trust. 

Emergency service. We offer emergency service within two hours from the time we first talk to you. Be very wary of plumbers who make you wait when you think you have an emergency. The very worst plumbers wait because, if the problem persists and does further damage, the more work they’ll have to do and the higher the bill. 

Instant phone estimates. The best plumbing companies are fair, honest, and ready to help. They should offer free estimates over the phone and deliver free on-site estimates as well.  

They’re friendly. Never estimate the power of kindness and courtesy. Our plumbing technicians make friendly service a top priority. The best plumbers care about their customers and are committed to complete professionalism on the job. We work with our customers, listen to their needs, and communicate every step of the way.   

They have excellent reviews. Before you select a plumbing company, make sure you read online reviews carefully. Choose a plumber with a great reputation and many positive reviews on websites including Yelp, Facebook, and Google. 

Personalized service. Have you ever worked with a company that makes you talk to a different employee every time you reach out to them? That shouldn’t happen with your plumbing company. At Allied Reddi-Rooter, we assign one technician to a job. That way, they can build a relationship with you for better personalized service. 

Responsive, 24/7 availability. Whatever your plumbing needs are, no matter what time of the day or night it is, you should be able to reach your plumbing company. Plumbing problems don’t follow a 9-5 schedule. If your toilet clogs at 7 p.m. on a Saturday night before a big dinner party, for example, you’re going to want to call a plumber who’s quick to respond – whether it’s by walking you through fixing it on your own, or by hopping in the truck for emergency service (just save us a slice of cake). 

Customized plans. Every plumbing problem is unique, which is why the best plumbers have flexible, customizable plans for every issue and every budget. While some plumbing jobs require only one visit, others – like grease trap pumping for restaurants – can be scheduled for ongoing routine maintenance. 

Great deals. Look for plumbing companies that not only stand by their work but offer discounts and other specials to make their services even more affordable.   

Need a plumber? If you’re looking for friendly, knowledgeable plumbers with decades of experience contact Allied Reddi-Rooter. We know what it takes to deliver exceptional service and we’ve been doing it for 70 years. We always come highly recommended and have earned an A+ rating from the Better Business Bureau for our expert quality of service.