When you’re in need of a plumber for your home or business, make sure you choose one with extensive experience and knowledge about all types of plumbing and issues. The best plumbing companies have the capability to perform any and all plumbing services. Basically, they know plumbing inside and out, which makes it easier for them to deliver quality work no matter how big or small the job at hand is.  

Here’s our list of the top ten qualities to look for when choosing a plumber in Cincinnati. 

Decades of experience. At Allied Reddi-Rooter, our plumbers have more than fifteen years of experience helping home and business owners with their plumbing needs. In fact, Allied Reddi-Rooter has been operating here in the tri-state for more than 70 years. We’ve watched plumbing trends come and go and have literally decades experience troubleshooting and fixing a wide array of plumbing issues.   

An emphasis on education. Your plumbing technician should be highly trained, able to pinpoint your plumbing problem quickly and fix it right the first time. Because the field of plumbing is constantly evolving, plumbers should always be honing their skills. The best plumbing companies give their employees the tools they need to keep learning.  

Truly “full service.” It’s one thing to say you’re a full-service company, and it’s another to really be one. Look at plumbing company websites to learn what services they offer. As we mentioned above, if they service all industries and homes, and offer a wide variety of services, they are likely to be an established plumbing company you can trust. 

Emergency service. We offer emergency service within two hours from the time we first talk to you. Be very wary of plumbers who make you wait when you think you have an emergency. The very worst plumbers wait because, if the problem persists and does further damage, the more work they’ll have to do and the higher the bill. 

Instant phone estimates. The best plumbing companies are fair, honest, and ready to help. They should offer free estimates over the phone and deliver free on-site estimates as well.  

They’re friendly. Never estimate the power of kindness and courtesy. Our plumbing technicians make friendly service a top priority. The best plumbers care about their customers and are committed to complete professionalism on the job. We work with our customers, listen to their needs, and communicate every step of the way.   

They have excellent reviews. Before you select a plumbing company, make sure you read online reviews carefully. Choose a plumber with a great reputation and many positive reviews on websites including Yelp, Facebook, and Google. 

Personalized service. Have you ever worked with a company that makes you talk to a different employee every time you reach out to them? That shouldn’t happen with your plumbing company. At Allied Reddi-Rooter, we assign one technician to a job. That way, they can build a relationship with you for better personalized service. 

Responsive, 24/7 availability. Whatever your plumbing needs are, no matter what time of the day or night it is, you should be able to reach your plumbing company. Plumbing problems don’t follow a 9-5 schedule. If your toilet clogs at 7 p.m. on a Saturday night before a big dinner party, for example, you’re going to want to call a plumber who’s quick to respond – whether it’s by walking you through fixing it on your own, or by hopping in the truck for emergency service (just save us a slice of cake). 

Customized plans. Every plumbing problem is unique, which is why the best plumbers have flexible, customizable plans for every issue and every budget. While some plumbing jobs require only one visit, others – like grease trap pumping for restaurants – can be scheduled for ongoing routine maintenance. 

Great deals. Look for plumbing companies that not only stand by their work but offer discounts and other specials to make their services even more affordable.   

Need a plumber? If you’re looking for friendly, knowledgeable plumbers with decades of experience contact Allied Reddi-Rooter. We know what it takes to deliver exceptional service and we’ve been doing it for 70 years. 

Would you schedule an appointment with a spine surgeon if your back was sore? Probably not. Instead, you’d likely visit your primary care physician, a chiropractor, or a good massage therapist because spine surgeons are expensive, and their advanced qualifications aren’t necessary for the issue at hand.

These are the same reasons why a Cincinnati licensed master plumber is usually not the best person to hire for your general plumbing repairs. It’s easy to think otherwise, given their education and impressive title, but the fact is that licensed master plumbers usually bill at higher rates, even when performing routine plumbing tasks. 

The plumbers at Allied Reddi-Rooter have years of experience and training. In fact, we’ve been helping home and business owners with all their plumbing needs for 70 years. From major jobs like water main installation and sewer repair to sump pump installation, we can do it all – and we do not carry a licensed master plumber certificate. 

What is a licensed master plumber anyway? 

Licensed master plumbers have advanced accreditation that can take up to a decade to earn. They can oversee large teams of plumbers and they’re often employed to take the lead on major construction jobs like new office buildings and housing communities. 

While they can certainly clear drains, address and fix water heater issues and pinpoint the source of leaks, licensed master plumbers will often assign smaller jobs to other plumbers on their team. If they do the job themselves, you can expect to pay their rates, which are usually higher than the rates of a plumber without a master certification. 

Why should I not use a licensed master plumber? 

The biggest reason to not use a licensed master plumber is cost, of course. But the fact is, you probably don’t need one. Additional accreditation is not needed for everyday plumbing repairs, no matter how extensive they are. 

Another concern is that, should you choose a plumbing company with a master licensed plumbing certification that doesn’t mean that the plumber who comes out to help you will be the one with advanced qualifications. Still, you could end up paying more just because one is on the payroll. And you may just end up paying for something that isn’t needed. 

What should I look for when choosing a plumber? 

The plumbing company you choose should have decades of experience. They should have a stellar reputation in the Cincinnati tri-state area, and many positive reviews from happy customers. They should also offer instant phone estimates, on premise estimates and emergency 24/7 services. 

Allied Reddi-Rooter offers all of the above and more. We won’t overcharge you for over-and-above quality work. Need a plumbing repair done by experts? Give us a call today.